We're often asked if we can place a trailer temporarily on hold while a family talks over a large purchase, while financing is arranged through a third party, or while you travel to our lot to see the trailer in person. The answer is yes, and here's exactly how it works.
What does and does not hold a trailer
A trailer is only on hold once we have received your deposit and a member of our trailer team has confirmed the hold with you directly. You'll hear from us by phone or email. Until you have that confirmation from us, the trailer remains available to other buyers.
Submitting a credit application does not place a trailer on hold. Neither does requesting a quote, sending an email, or leaving a voicemail. We understand a financing application feels like a commitment, and we appreciate it — but applications are processed through third-party lenders and do not reserve inventory on our lot. If you want the trailer held while your financing is reviewed, call us at 806-468-9121, option 4, confirm availability and place a deposit.
Deposit terms
We ask for a 5% deposit of the purchase price, or $1,000 minimum, to hold a trailer for 5 business days. You can place a deposit by using our secure online link listed below, giving us a credit card over the phone, or making a direct bank deposit. The deposit is fully refundable if you decide not to purchase.
Need more than 5 business days? Just ask. We'll work with you where we can, but extensions have to be arranged with us — they don't happen automatically.
To be completely fair to everyone, if two customers place deposits on the same trailer, the deposit received first secures it. The second customer receives the first right of refusal if the first buyer does not complete the purchase.
Placing a deposit online
For your convenience, you can place a deposit through our website using a credit card. All card data is encrypted.
Please note: an online deposit starts the process but does not confirm the hold by itself. We will contact you by 10:00 AM CST the next business day to review terms and availability. The fastest and most certain way to secure a trailer is to call us at 806-468-9121, option 4, and speak with our trailer team.
Questions
Email us or call 806-468-9121, Option 4. We're glad to walk you through it.