Saddle Return Policy

If you are not completely satisfied with your purchase after it arrives, please feel free to ship it back to us for a full refund. Saddles must be returned to us within 7 days of when they were delivered to receive full credit. Any longer than 7 days a 25% restocking fee will be deducted from your refund. We just ask that you pay the freight back and that you have not ridden the new saddles and that the saddles come back to us in the same shape that they were sent to you in. We stress that a full refund can only be given if the saddle is absolutely clean and shows no evidence of use.  You could expect the return shipping of saddle back to us to cost between $20-$30.

Thank you for considering Coolhorse!

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