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Here at Coolhorse we like to take care of our customers and make their life a little bit easier. In today’s blog we’re going to discuss all the ways you can pay, whether you are shopping in store, online, over the phone, or overseas.
Coolhorse accepts all major credit cards (American Express, Discover, MasterCard, Visa). Credit cards can be used over the phone, as well as through our website. All that is needed when ordering over the phone is the credit card number, credit card provider, expiration date and security code (usually 3 digit code located on the back of your card). There is no additional fee if your credit card is not present at the time of purchase. We are able to manually insert your credit card information if for some reason you have all of the previously mentioned information with you, but not the actual card itself.
Coolhorse also accepts personal checks. However, we do ask that you write your driver’s license number, as well as a good phone number at the top of the check. We do accept checks if you are getting your order shipped to you. The process might just take a minute longer, as you must mail the check to us at 6951 S. Bell St. Amarillo, TX, 79109 and we must receive the check before we are able to ship your order to you.
Coolhorse does accept payments through other online methods as well. We accept PayPal, as well as Apple pay. Both of these methods do go through some amount of security so that you, as a customer , have some sort of a “safety net”. At Coolhorse we pride ourselves in customer service, so we sincerely hope you never have to open a claim suit against us however we understand the comfort level brought to you by these methods.
As always, Coolhorse will be more than happy to take your cash as well. As mentioned before in the “checks” section, we can not ship out an order without having received the payment for it first. Whether your best friend is rushing to get it here, or you are relying on snail mail, we can not process your order until it has been paid for.
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